Incidents | Qdrant Incidents reported on status page for Qdrant https://status.qdrant.io/ https://d1lppblt9t2x15.cloudfront.net/logos/51fb7d32f78b9748503375596704300e.png Incidents | Qdrant https://status.qdrant.io/ en Cloud API (extern) recovered https://status.qdrant.io/ Wed, 08 Apr 2026 09:28:25 +0000 https://status.qdrant.io/#8ff655a40d78c2590fcf92a35a156d94bc9a9d5872b6f705d1c1d9241f833406 Cloud API (extern) recovered Cloud API (extern) went down https://status.qdrant.io/ Wed, 08 Apr 2026 09:19:37 +0000 https://status.qdrant.io/#8ff655a40d78c2590fcf92a35a156d94bc9a9d5872b6f705d1c1d9241f833406 Cloud API (extern) went down Cloud API (extern) recovered https://status.qdrant.io/ Thu, 02 Apr 2026 10:28:47 +0000 https://status.qdrant.io/#e76932375950c643667491b05511a087922250b839bbd5583252871254bc312d Cloud API (extern) recovered Cloud API (extern) went down https://status.qdrant.io/ Thu, 02 Apr 2026 10:25:41 +0000 https://status.qdrant.io/#e76932375950c643667491b05511a087922250b839bbd5583252871254bc312d Cloud API (extern) went down Cloud API (extern) recovered https://status.qdrant.io/ Mon, 30 Mar 2026 10:22:25 +0000 https://status.qdrant.io/#5b4680f0087312c2c6abe61f9e054b8f88e7ef8928a896045b5bd9714ee9f008 Cloud API (extern) recovered Dashboard Degradation – Cluster Management Impacted https://status.qdrant.io/incident/860780 Mon, 30 Mar 2026 10:15:00 -0000 https://status.qdrant.io/incident/860780#cca1b73ce5ad6e48f5b85ee0b48394197101917a2fbc74f856de116828a06482 We are currently experiencing temporary issues affecting the dashboard UI. Existing clusters remain fully operational and continue to accept connections without impact. However, creating new clusters or scaling existing ones is currently unavailable. Our engineering team is actively working to resolve the issue, and we will provide updates as progress is made. Cloud API (extern) went down https://status.qdrant.io/ Mon, 30 Mar 2026 10:01:48 +0000 https://status.qdrant.io/#5b4680f0087312c2c6abe61f9e054b8f88e7ef8928a896045b5bd9714ee9f008 Cloud API (extern) went down Cluster dashboards broken returning Forbidden (403) https://status.qdrant.io/incident/840437 Wed, 04 Mar 2026 19:08:00 -0000 https://status.qdrant.io/incident/840437#7fdfbe3cc5b24d2e87eae7e8ed3cdfdfe5b2c6816b4c33565ec0fb16e6548a72 Cluster Dashboards are currently returning Forbidden when trying to access via the browser. Team is currently working on a fix. Autoscaling Impacting AWS Clusters with Performance Disk Speed https://status.qdrant.io/incident/828246 Wed, 18 Feb 2026 19:43:00 -0000 https://status.qdrant.io/incident/828246#086503e20c750afc5d49cb4d1fa175e7150203790db8f40a33879c6c63ea7530 We are currently investigating an issue affecting autoscaling for clusters using VolumeAttributesClass on AWS, which is preventing certain large clusters with “Performance” disk speed from being created. Existing clusters remain operational, but provisioning of affected configurations may be impacted. Azure eastus recovered https://status.qdrant.io/ Fri, 13 Feb 2026 10:19:45 +0000 https://status.qdrant.io/#49c45082f27d294a837bcef81addffefc07eacb35dbd4b66719a0da75cd93343 Azure eastus recovered AWS us-east-1 recovered https://status.qdrant.io/ Fri, 13 Feb 2026 10:18:24 +0000 https://status.qdrant.io/#adfc00ab1a06ac7885829a3c746e6d824820c0bacb3515b4a9a6c5ad69a3ca56 AWS us-east-1 recovered Azure eastus went down https://status.qdrant.io/ Fri, 13 Feb 2026 10:16:45 +0000 https://status.qdrant.io/#49c45082f27d294a837bcef81addffefc07eacb35dbd4b66719a0da75cd93343 Azure eastus went down AWS us-east-1 went down https://status.qdrant.io/ Fri, 13 Feb 2026 10:15:18 +0000 https://status.qdrant.io/#adfc00ab1a06ac7885829a3c746e6d824820c0bacb3515b4a9a6c5ad69a3ca56 AWS us-east-1 went down Azure germanywestcentral recovered https://status.qdrant.io/ Fri, 13 Feb 2026 09:50:08 +0000 https://status.qdrant.io/#70459f95217883a1b0144ef595151aa5c0e57553fd167528429678e52fb7a063 Azure germanywestcentral recovered Azure germanywestcentral went down https://status.qdrant.io/ Fri, 13 Feb 2026 09:47:05 +0000 https://status.qdrant.io/#70459f95217883a1b0144ef595151aa5c0e57553fd167528429678e52fb7a063 Azure germanywestcentral went down Azure southeastasia recovered https://status.qdrant.io/ Fri, 13 Feb 2026 09:41:29 +0000 https://status.qdrant.io/#73c52aabc07722572f8b2b500550df0d63ac07bc0ecef35ca0a11a608fa3d2b9 Azure southeastasia recovered Azure southeastasia went down https://status.qdrant.io/ Fri, 13 Feb 2026 09:38:29 +0000 https://status.qdrant.io/#73c52aabc07722572f8b2b500550df0d63ac07bc0ecef35ca0a11a608fa3d2b9 Azure southeastasia went down GCP europe-west3 recovered https://status.qdrant.io/ Tue, 10 Feb 2026 19:51:10 +0000 https://status.qdrant.io/#489bb6034604311d0039aff740cbd8c658986b3a5416c50e3496658e9ab31b4b GCP europe-west3 recovered GCP europe-west3 went down https://status.qdrant.io/ Tue, 10 Feb 2026 19:48:10 +0000 https://status.qdrant.io/#489bb6034604311d0039aff740cbd8c658986b3a5416c50e3496658e9ab31b4b GCP europe-west3 went down Login Service Degradation https://status.qdrant.io/incident/769290 Tue, 18 Nov 2025 14:52:00 -0000 https://status.qdrant.io/incident/769290#f7bc095dcd0f12ca036eadb492d0c52430914fded1adf2407f83097a4ff2a444 We are currently recovering from the sign-in and UI issues affecting the product. The root cause has been identified as ongoing incidents with our third-party providers, Cloudflare and Auth0. Although our systems are stabilizing, both Cloudflare and Auth0 have not yet marked their incidents as fully resolved: • Cloudflare status: https://www.cloudflarestatus.com/?t=1 • Auth0 status: https://status.auth0.com/incidents/hdwf387t3nx7 We continue to monitor the situation closely and will provide further updates as the upstream services progress toward full recovery. Dashboard UI may be incorrectly reporting status https://status.qdrant.io/incident/758367 Wed, 05 Nov 2025 10:06:00 -0000 https://status.qdrant.io/incident/758367#a9cc6ad75c0e5e85f44c59aa566df00d53c4c26101fc27d2004027699fe883e4 The Cloud UI Issue has been resolved Dashboard UI may be incorrectly reporting status https://status.qdrant.io/incident/758367 Wed, 05 Nov 2025 09:05:00 -0000 https://status.qdrant.io/incident/758367#5bdf6824c09be53003ca84e9bff1295af04c40bb691f386ec869f184dcee403e The Dashboard may be incorrectly reporting status, Services are running normally, please reach out to Qdrant Support if you need confirmation, we are working to resolve this issue Service Degradation in eu-central-1 Region https://status.qdrant.io/incident/753643 Wed, 29 Oct 2025 10:51:00 -0000 https://status.qdrant.io/incident/753643#add3b0b5d986875d79aae00186ceb13ab5c6406fa9b704238944b13c76800ce7 The issue has been resolved Service degradation in us-east-1 region https://status.qdrant.io/incident/746948 Mon, 20 Oct 2025 08:22:00 -0000 https://status.qdrant.io/incident/746948#4ecd56674a5adcccdb0d6af7990f8edf8549add5de0ff5070db2b73fae26602d This morning, you may have received a notification explaining that your AWS Marketplace subscription to Qdrant Cloud was cancelled and a new payment method is required. We sincerely apologize for any confusion this may have caused. This issue stemmed from an AWS outage today (20 Oct 2025), which temporarily prevented our marketplace billing provider from retrieving subscription information. We are pleased to inform you that the issue has been fully resolved on our end, and no action is required. Please be assured that all your Qdrant Cloud clusters remain, and have always been, fully available and functional. East US region not permitting new clusters from UI https://status.qdrant.io/incident/717631 Wed, 03 Sep 2025 10:42:00 -0000 https://status.qdrant.io/incident/717631#cc52112f206c5f311552f358513bdad4606b6f503382ba149655d61babb3d4a9 The issue that was preventing the creation of new clusters in the East US region has been resolved Issue with Billing Details Managed Cloud UI https://status.qdrant.io/incident/700205 Mon, 04 Aug 2025 15:03:00 -0000 https://status.qdrant.io/incident/700205#0fbf88270cc01380ce47e2bb1312c78c330848aefa9d3c3a512a423183608788 Issue with Billing Details Managed Cloud UI. Details are not showing up. Team is working on a release fix. We have identified a temporary issue with cluster synchronisation. https://status.qdrant.io/incident/621866 Fri, 18 Jul 2025 10:33:00 -0000 https://status.qdrant.io/incident/621866#efc718efaeecd223f1370993e63e2067072f2deedfa40777bfc9b414c2808107 The issue has been resolved. Issue with new clusters and database API keys https://status.qdrant.io/incident/617894 Fri, 11 Jul 2025 09:17:00 -0000 https://status.qdrant.io/incident/617894#b98dab4028a85223479c681c6f9b9e4f00c6a4fa541276766284867471bd1f44 The issue is mitigated, but we continue working on the issue. If your service is disrupted, please open a support ticket, and we can provide a workaround. We're observing an issue in viewing the clusters info in the Qdrant Dashboard. https://status.qdrant.io/incident/595479 Mon, 02 Jun 2025 10:17:00 -0000 https://status.qdrant.io/incident/595479#b681ab5695cd11c5e1e1bf7fd21d5dbb6bdee4f84f3a3ca7ca74e5ec59f9286d The issue has been resolved We're observing an issue in viewing cluster list in the Admin page https://status.qdrant.io/incident/580051 Mon, 26 May 2025 06:54:00 -0000 https://status.qdrant.io/incident/580051#58bc6996f41e4c685ef37a225711c0a59ad64004873882033ea4389130b1151f The issue has been resolved We're observing an issue in viewing the Clusters info in the Qdrant Dashboard. https://status.qdrant.io/incident/576725 Fri, 23 May 2025 09:23:00 -0000 https://status.qdrant.io/incident/576725#a9e7214e3b83e404ea16aa04159a6f3891380ba66ec35cb3af3f45e5eb0a1a3f The issue is currently resolved. The metrics are temporarily unavailable. https://status.qdrant.io/incident/564310 Wed, 14 May 2025 14:18:00 -0000 https://status.qdrant.io/incident/564310#53a4f5fa1ccaa50536bcc59689767e592d469dc0b260fb37b5f4657118f0465e The metrics are temporarily unavailable. We're currently working on the resolving issue. Invalid request error in the Cloud UI https://status.qdrant.io/incident/560508 Mon, 12 May 2025 08:31:00 -0000 https://status.qdrant.io/incident/560508#e533611cfa4d669b34525d539445001feb4a5e5c7e8c0ec99ee890cc6af8f3ad The issue have been resolved Error logining in to cloud.qdrant.io https://status.qdrant.io/incident/534428 Tue, 25 Mar 2025 18:56:00 -0000 https://status.qdrant.io/incident/534428#928a7803597fbdabc68459717a64f3f9779732defcb1beee28b485ef60f3d6ed Auth0 has recovered but are watching for further issues. Auth0 status here: https://status.auth0.com/incidents/6cv20z0sj11k Error logining in to cloud.qdrant.io https://status.qdrant.io/incident/534428 Tue, 25 Mar 2025 18:27:00 -0000 https://status.qdrant.io/incident/534428#cb4b53765686d8e104fdad73700923f0c7d88a7878c871219884e731d35964a9 This is currently related to an on going issue with Auth0 in US-4 regions, found here: https://status.auth0.com/incidents/6cv20z0sj11k Cloud UI Degraded https://status.qdrant.io/incident/533588 Mon, 24 Mar 2025 13:28:00 -0000 https://status.qdrant.io/incident/533588#7838dd23df315310b488385b883e778e0510783ed461e9c7ac3b355b1984e7c2 Hybrid Cloud UI intermittent while syncing status, possible UI degradation for users. Incorrect reporting of cluster statuses https://status.qdrant.io/incident/533590 Mon, 24 Mar 2025 12:42:00 -0000 https://status.qdrant.io/incident/533590#39950d158059611404863207376067eddaf820c3c6d90206b05fd5c5ebf785ed Currently cluster statuses are not up to date and/or not syncing correctly. Cluster access should not be impacted. We are working on resolving the issue with the highest priority. Cloud UI and Programmatic API Degraded https://status.qdrant.io/incident/493333 Thu, 09 Jan 2025 15:29:00 -0000 https://status.qdrant.io/incident/493333#a15344e194f7d984bc4c0f2a8b13564957b84e86eb96deaf339275bd9d3a72ab Cloud UI is currently unavailable as well as access to the Programmatic API Free tier cluster creation delayed and status not properly updated https://status.qdrant.io/incident/446961 Fri, 18 Oct 2024 19:52:00 -0000 https://status.qdrant.io/incident/446961#3bdf182806f05ae8d76731d9e68f7dca0e37c7b864333cc7ebeb64206d5bdd05 The problem has been resolved. Cluster creation operations are back to normal. Thank you for your patience. Free tier cluster creation delayed and status not properly updated https://status.qdrant.io/incident/446961 Fri, 18 Oct 2024 18:56:00 -0000 https://status.qdrant.io/incident/446961#9a01d89436a69830307eb0e0142504000bb27e417d0863b035a2e10aa2dfc062 We are still looking into the issue. Free cluster operations are degraded. Free tier cluster creation delayed and status not properly updated https://status.qdrant.io/incident/446961 Fri, 18 Oct 2024 18:47:00 -0000 https://status.qdrant.io/incident/446961#b9b40ca18943eed2b8550562cb00f39ef05d4c41cdecac0057ec2e61c76a1d65 The operations for creating free clusters seem to be experiencing issues and are not functioning as expected. We are currently looking into the issue. Logs and Metrics are currently not showing correctly for some customers in the UI https://status.qdrant.io/incident/437070 Mon, 30 Sep 2024 14:44:00 -0000 https://status.qdrant.io/incident/437070#1d488e245dda95d34d089fece8678cf48b45dda775404d2c921fefdb8b3b13cf Logs and metrics are now visible in the UI again. Please reach out to us if the issue still persists. Logs and Metrics are currently not showing correctly for some customers in the UI https://status.qdrant.io/incident/437070 Mon, 30 Sep 2024 14:19:00 -0000 https://status.qdrant.io/incident/437070#cdf261f06c32b74ed5c5bc4959ebe99b009f01047d8adbd4f878f68cf11baaef Logs and Metrics are currently not showing correctly for some customers in the UI, however, all underlying services are running and we are investigating the issue. Some clusters recently created in our cloud might be broken https://status.qdrant.io/incident/431734 Thu, 19 Sep 2024 15:19:00 -0000 https://status.qdrant.io/incident/431734#7bfacc0bb8c47a2ca99f31dc70e2548372308611b8eeeb0b78c5dad311e9c9a9 The issue has been resolved. We appreciate your patience. We are currently in touch with all impacted customers. Thank you for your trust. Some clusters recently created in our cloud might be broken https://status.qdrant.io/incident/431734 Thu, 19 Sep 2024 13:41:00 -0000 https://status.qdrant.io/incident/431734#c3d88a3a6ddade3155f1ef1b8f11db950fd0e32a343100a2af7e51aaaae6da88 We have identified the root cause of the issue. Currently, cluster creation is not impacted. However, it is not possible to update your cluster version from the Qdrant UI at this time. Some clusters recently created in our cloud might be broken https://status.qdrant.io/incident/431734 Thu, 19 Sep 2024 13:38:00 -0000 https://status.qdrant.io/incident/431734#0c5efe64887029b93840255e2f3e933856e2ed2183a827d4276f96d1759fa06e As a result of an issue we are currently investigating, some recently created clusters in our cloud may be broken. Our team is actively looking into the issue. Cluster Creation Operation Failure https://status.qdrant.io/incident/425942 Sun, 08 Sep 2024 14:45:00 -0000 https://status.qdrant.io/incident/425942#ed86904626b966c9b7af0d3fc857c05772805e7049f7490068b07fb05669e4c2 The issue has now been resolved. We appreciate your patience during this time. Thank you for bearing with us. Cluster Creation Operation Failure https://status.qdrant.io/incident/425942 Sun, 08 Sep 2024 14:03:00 -0000 https://status.qdrant.io/incident/425942#a4f3d0dd458c7b1b478e5e2cc39ea516ae2d1f4ef95fab6e8bb4b7f3b9c0fac3 The team is still working on this issue. Thanks for your patience. Cluster Creation Operation Failure https://status.qdrant.io/incident/425942 Sun, 08 Sep 2024 08:00:00 -0000 https://status.qdrant.io/incident/425942#e9285522278119b81c7afbd58c65ecf2237ce52928bd0092f059de81b8c7f035 Our monitors reported that the cluster creation is currently not possible. We’re actively looking into it Routing problems in GCP europe-west-3 https://status.qdrant.io/incident/418902 Sun, 25 Aug 2024 11:49:00 -0000 https://status.qdrant.io/incident/418902#538d69ffc6d040f88861708269323248c012395bb14e2a5d8d2f387337fb6faa Operations team has detected routing issues in our GCP europe-west-3 cluster at 10:05 UTC. Engineers were able to localize the problem and bring the clusters to operational state. There were no any risks of data loss or data corruption. At 11:50 UTC service was fully recovered. cloud.qdrant.io maintenance https://status.qdrant.io/incident/383383 Wed, 12 Jun 2024 17:45:00 -0000 https://status.qdrant.io/incident/383383#b6356c1015acdbcf7a73afee4152c501a839aca65a5d87bb46f88b0ddd446afb We will be performing maintenance on the cloud.qdrant.io dashboard. Users may experience timeouts or errors when accessing cloud.qdrant.io. Access to Qdrant clusters will not be affected. cloud.qdrant.io maintenance https://status.qdrant.io/incident/382853 Tue, 11 Jun 2024 18:00:00 -0000 https://status.qdrant.io/incident/382853#42dddab617fb2a51d6f8674a921295aad7a4acd0353245b0494e4b10da348e30 We will be performing maintenance on the cloud.qdrant.io dashboard. Users may experience timeouts or errors when accessing cloud.qdrant.io. Access to Qdrant clusters will not be affected. Maintenance in AWS us-east-1 https://status.qdrant.io/incident/349112 Mon, 01 Apr 2024 14:30:00 -0000 https://status.qdrant.io/incident/349112#83441dc48e7b1f60c4c0f70f4ab0d133c714e73f3014d4560a321cc49ce2abeb We will be performing infrastructure maintenance on all clusters running in AWS us-east-1. All clusters will be restarted, resulting in a few minutes downtime for single node clusters. Maintenance in AWS us-west-1 https://status.qdrant.io/incident/333883 Thu, 07 Mar 2024 14:30:00 -0000 https://status.qdrant.io/incident/333883#8fe92ac670da35235b7dc876a83e1b15a0d9ab1cb7dcf0ad961e635328abc3a6 We will be performing infrastructure maintenance on all clusters running in AWS us-west-1. All clusters will be restarted, resulting in a few minutes downtime for single node clusters. Maintenance for all other regions will be announced soon! Upcoming cloud.qdrant.io maintenance https://status.qdrant.io/incident/325831 Tue, 13 Feb 2024 17:00:00 -0000 https://status.qdrant.io/incident/325831#9059f0db63bcc522aa841b24fcc89e29564210cda02e638babf23593af77a328 Maintenance completed Upcoming cloud.qdrant.io maintenance https://status.qdrant.io/incident/325831 Tue, 13 Feb 2024 16:00:00 -0000 https://status.qdrant.io/incident/325831#fb41878e92d82a06ac1b9a6886fbaf39c9ddb470b96a3ed8e6ad39375d50dc82 Maintenance will be performed on cloud.qdrant.io to keep our infrastructure updated. No disruption is anticipated, aside from CPU/RAM/disk metrics being unavailable for a few minutes during the maintenance window. Also note that we will be performing maintenance in all regions within the next two weeks, which will cause short downtime for all non-replicated clusters. Please keep an eye on your email for specific dates and times.