Previous incidents

October 2025
Oct 29, 2025
1 incident

Service Degradation in eu-central-1 Region

Resolved Oct 29, 2025 at 10:51am UTC

The issue has been resolved
Oct 20, 2025
1 incident

Service degradation in us-east-1 region

Resolved Oct 20, 2025 at 8:22am UTC

This morning, you may have received a notification explaining that your AWS Marketplace subscription to Qdrant Cloud was cancelled and a new payment method is required. We sincerely apologize for any confusion this may have caused.
This issue stemmed from an AWS outage today (20 Oct 2025), which temporarily prevented our marketplace billing provider from retrieving subscription information.
We are pleased to inform you that the issue has been fully resolved on our end, and no action is requir...
September 2025
Sep 03, 2025
1 incident

East US region not permitting new clusters from UI

Resolved Sep 3, 2025 at 10:42am UTC

The issue that was preventing the creation of new clusters in the East US region has been resolved
August 2025
Aug 04, 2025
1 incident

Issue with Billing Details Managed Cloud UI

Resolved Aug 4, 2025 at 3:03pm UTC

Issue with Billing Details Managed Cloud UI. Details are not showing up. Team is working on a release fix.