Previous incidents
Login Service Degradation
Resolved Nov 18, 2025 at 2:52pm UTC
We are currently recovering from the sign-in and UI issues affecting the product. The root cause has been identified as ongoing incidents with our third-party providers, Cloudflare and Auth0.
Although our systems are stabilizing, both Cloudflare and Auth0 have not yet marked their incidents as fully resolved:
• Cloudflare status: https://www.cloudflarestatus.com/?t=1
• Auth0 status: https://status.auth0.com/incidents/hdwf387t3nx7
We continue to monitor the situation closely and will prov...
Dashboard UI may be incorrectly reporting status
Resolved Nov 5, 2025 at 10:06am UTC
The Cloud UI Issue has been resolved
1 previous update
Service Degradation in eu-central-1 Region
Resolved Oct 29, 2025 at 10:51am UTC
The issue has been resolved
Service degradation in us-east-1 region
Resolved Oct 20, 2025 at 8:22am UTC
This morning, you may have received a notification explaining that your AWS Marketplace subscription to Qdrant Cloud was cancelled and a new payment method is required. We sincerely apologize for any confusion this may have caused.
This issue stemmed from an AWS outage today (20 Oct 2025), which temporarily prevented our marketplace billing provider from retrieving subscription information.
We are pleased to inform you that the issue has been fully resolved on our end, and no action is requir...